Having trouble paying?

There may be several reasons why you have not been able to pay for your booking. It often has to do with your bank, so we recommend that you contact the bank and ask if they can see the reason.
Below we have listed a few of the most frequent reasons:

- Not enough funds in the account.
- The card does not have 3D Secure (which is required to pay on our website).

- The card has restrictions for, for example, maximum amount, number of purchases or internet purchases.

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