Other
Articles
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The hotel can not find my booking (before my arrival) - what can I do?
Have you received travel documents from us - th... -
Who can contact Sembo about the booking?
For our customers' protection, it has to be the... -
What if bars and restaurants etc. are closed?
Sembo cannot be liable if restaurants, bars, ro... -
Are the entrance tickets to Disneyland Paris park limited to a specific date?
Even though the ticket has a date, you can choo... -
Are the entrance tickets to Legoland park limited to a specific date?
Even though the ticket/voucher has dates, these... -
How does the price guarantee work?
We offer a lowest price guarantee on our accomm... -
Can I add a transfer after creating a booking?
You can easily do this by logging in to your bo... -
What is a camping pass / Camping Key Europe?
To be able to stay at an official certified cam... -
When will I receive my travel documents?
Travel documents will be visible on your bookin... -
Can I put my house out for rent via Sembo?
By different reasons, mostly legal, Sembo does ...