Questions Accommodation
Articles
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Can I bring a pet to the accommodation?
Some of the accommodations accepts pets. If it ... -
My room is not cleaned - what can I do?
We refer you to go to the reception and inform ... -
The hotel can not find my booking (at my arrival) - what can I do?
Did you show your voucher for the staff in the ... -
How many days can I use my entrance tickets to Disney Park?
If you have bought an accommodation with entran... -
Can I get access to Disney Park, after my check out from the hotel?
Yes. Talk to the reception and explain, and you... -
Can I get access to Disney Park, before I check in at the hotel?
* If tickets to Disney Park is included in you ... -
When do I have access to the room/apartment? When do I have to leave?
Arrival and departure times are indicated on th... -
What should I do if I want to leave the apartment/room before the reception/key office has opened?
Notify in advance when you plan to check out. M... -
How do I find my accommodation?
On the booking page, you can print out directio... -
When do I have to check-out?
Times for arrival and departure are listed on y...