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How many persons can I put on an accommodation?
The maximum number that can be entered into the...
Can a guest be denied checking in because of their nationality?
Some hotels have rules regarding which nat...
Can we have a room with morning sun/evening sun/a quiet location/near the reception/top floor/safe for children?
If you have special requests regarding the acco...
Can I have specific requests regarding my accommodation?
If you have special requests regarding the acco...
I tried to book an accommodation, but the booking could not be completed due to a technical issue - what does it mean?
Sometimes, technical issues can occur, which me...
Do you have disability adapted rooms?
If the chosen accommodation has disability adap...
What is a "non refundable" accommodation?
This is an accommodation for a special price, f...
Which hotels allow you to bring your pet?
These options can be obtained if you choose to ...
When do I have access to The Reef water park?
If you are staying at the Reef as a guest, you ...